If you are receiving unsolicited phone calls from an entity pretending to be ACCC (a trusted non-profit credit counseling agency), please be assured that ACCC’s policy is NEVER to contact you unless you’ve explicitly requested us to call you. Also be cautious of emails from an unusual or unfamiliar domain. ACCC’s domain extension is @consumercredit.com, and any emails using a different extension should be treated with suspicion.

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Resources & Tools

Fraud And Scam Alert

Now, more than ever, we need to be aware of fraud, scams, and ID theft. Over 11 million Americans fall victim to ID theft alone each year and the hardest hit are the elderly and military. Be sure to follow these tips and guidelines to protect yourself against identity theft and fraud.

  • Do not give your personal information to anyone, unless you understand why it is needed, how it will be used, how it is to be kept secure. Because of legislation most places no longer have a right to your social security number. They may ask for it, but keep in mind that they do NOT need it.
  • Be wary of anyone that calls you asking for your personal information. They may say they are your bank or the IRS, but there is a good chance it is not. One method for when someone calls asking for your information is to tell them you are in the middle of something and ask for their name, company, telephone number, and a list of the information they want. Tell them you will call back in a few minutes. Then, hang up the phone and research. Look up the number in the phone book or online and call the correct company and put in a complaint.
  • If someone comes to your door asking for information or trying to sell something, tell them no thank you no matter how nice they seem.
  • Keep all important documents locked up in a safe place; do not leave any paperwork out. If you can’t remember passwords or PIN numbers, write them down and lock them up with your social security card.
  • Be careful with credit cards and debit cards when shopping. Don’t let other people handle them out of your sight and cover your hand as you type in PIN numbers.

For more information and helpful tips, download ACCC’s ID Theft handout.

 

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